> For the complete documentation index, see [llms.txt](https://rofind.gitbook.io/rofind/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rofind.gitbook.io/rofind/undefined/career/jobs/3891305.md).

# 3891305

<h2 align="center"><strong>Manager, Trust &#x26; Safety Operations</strong></h2>

<p align="center"><strong>Remote (NL)</strong></p>

<p align="center"><a href="/pages/njH9eu74kH4nq2PaW1uB" class="button primary">Careers</a></p>

**Type:** Volunteer / Unpaid

***

#### About Mr. Bacon

Mr. Bacon is a Discord bot built to enhance the Roblox experience by providing tools for user profiles, game discovery, and community engagement. We serve thousands of users globally and are dedicated to fostering a safe, inclusive, and positive environment for our community.

#### The Role

We are seeking an experienced Manager to lead our Trust & Safety Operations team. In this role, you will oversee the development and implementation of safety strategies, manage a team of volunteer moderators and specialists, and ensure the consistent enforcement of community guidelines. This position is ideal for someone with a background in trust and safety, team leadership, and online community management.

#### What You'll Do

* Lead, mentor, and manage the Trust & Safety Operations team, including moderators and safety specialists.
* Develop, implement, and refine safety policies, procedures, and escalation protocols.
* Oversee the investigation and resolution of high-priority or complex safety incidents.
* Collaborate with product and development teams to improve safety-focused tools and features.
* Analyze safety metrics and trends to proactively address risks and improve team performance.
* Serve as the primary point of contact for safety-related escalations and external inquiries.
* Foster a supportive and inclusive team culture focused on growth and accountability.

#### What You Should Have

* Proven experience in trust and safety, online moderation, or a related field, including leadership roles.
* Strong understanding of online safety best practices, platform governance, and regulatory requirements.
* Experience managing and mentoring teams, preferably in a remote or volunteer-based environment.
* Excellent judgment and the ability to make critical decisions under pressure.
* Strong communication skills, with the ability to collaborate effectively across departments.
* Familiarity with Discord and Roblox communities is preferred.
* Based in or able to work within Netherlands time zones (CET).

#### Important Note

This is a volunteer, unpaid position. It offers significant leadership experience in trust and safety operations and the opportunity to shape the safety culture of a growing platform.

#### How to Apply

To apply, please contact the **Application Manager** via Direct Message on Discord with the following information:

1. Your name and Discord username.
2. A brief statement explaining your interest in the Manager, Trust & Safety Operations role.
3. A summary of your relevant experience in trust and safety, team leadership, or online community management.

*Mr. Bacon is committed to fostering an inclusive environment and encourages applications from all backgrounds.*


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